CompteamDocumentationMembership plans

Membership plans

Create and manage prices, payment methods, athlete-tier eligibility, signup fees, cancellation terms, and plan availability.

  1. 1

    Create a membership plan

    Open Membership Plans in the branch dashboard and choose New Plan. Give the plan a clear member-facing name and description, then set its billing interval. Plans belong to one branch and can be edited later.

  2. 2

    Set price and payment method

    For manual or SEPA billing, enter the price and currency directly. For Stripe billing, link a Stripe Price ID. You can also configure a one-time signup fee, a cancellation-notice period, and an optional gear discount. See Stripe setup, SEPA direct debit, and billing calculations for the related payment flows.

  3. 3

    Choose the membership tiers

    Select every athlete tier that may use the plan: Amateur, Amateur reduced, Competitor, or Kid. Plan eligibility is exact: a reduced athlete needs Amateur reduced selected, and an Amateur plan does not include reduced athletes unless both options are selected. A plan without tier restrictions is available to every tier.

  4. 4

    Understand training access

    Membership-plan tiers and training restrictions are intentionally separate. Amateur reduced has the same training rights as Amateur, so an Amateur-restricted class admits both. Training schedules therefore show only Amateur, Competitor, and Kid restrictions—there is no separate reduced-rate training restriction.

  5. 5

    Assign and change plans

    Staff can set an athlete's tier and assign a matching plan from the athlete record. Athletes can only select or switch to plans enabled for their own tier. For a parent who also trains, the parent's tier and plan apply to the parent; each linked child's Kid tier and plan are evaluated independently.

  6. 6

    Edit or deactivate safely

    Editing a plan changes its future display and eligibility. Turning Active off hides it from new selection without deleting memberships already linked to it. Before changing prices, payment providers, or tier access, review current members on the plan and create a replacement plan when existing contract terms must remain unchanged.