Privacy Policy

Last updated: July 2026

Who we are

Compteam is a SaaS platform for BJJ gym management, operated by a private individual resident in Andorra. For questions about this policy, contact us at info@compteam.io.

Because the operator is established in Andorra, the personal data we handle is governed primarily by Andorran law — Llei 29/2021, qualificada de protecció de dades personals (LQPD) — which is closely aligned with the EU GDPR (Andorra benefits from an EU adequacy decision and is a party to Convention 108+). Where this policy cites GDPR articles, the equivalent LQPD provisions apply.

What data we collect and why

Platform account data

When you create a Compteam account (as a branch admin or athlete), we collect your email address, name, and any profile information you provide. We use this to operate your account and deliver the service. Legal basis: Art. 6(1)(b) GDPR — performance of a contract.

Billing data

Subscription payments are processed by Stripe. We store your subscription status and plan tier. Card numbers and payment details are held exclusively by Stripe. Legal basis: Art. 6(1)(b) GDPR.

Merchandise purchases

When you buy a Compteam supporter T-shirt, Stripe processes your payment, selected size and quantity, delivery address, contact details, tax, and shipping information. Compteam may use the order details Stripe makes available to us to fulfil the order manually, provide support, and keep required accounting records. Legal basis: Art. 6(1)(b) GDPR.

Athlete member data (processed on behalf of gyms)

Gyms (branch admins) are the data controllers for the personal data of their athlete members — names, dates of birth, training records, belt history, competition results, and billing mandates. Compteam processes this data as a data processor under Art. 28 GDPR on behalf of the gym. See our Data Processing Agreement.

Some of this data may be entered by your gym rather than by you directly (for example when a coach imports an existing roster). Where your data was not obtained from you, its source is your gym (LQPD Art. 17).

Analytics cookies

We use Google Analytics 4 to understand how visitors use the site. Analytics cookies are only set after you give consent via the cookie banner. Legal basis: Art. 6(1)(a) GDPR — consent. You can withdraw consent at any time via the footer's Cookie Settings link.

Sub-processors

Sub-processorPurposeLocation
SupabaseDatabase hosting and authenticationEU (Frankfurt)
StripePayment processingEU/US
ResendTransactional and service email deliveryUS (transfers under SCCs / EU-US DPF)
Anthropic / Google / OpenRouterAI assistant ("agent mode"), where a gym enables itUS (transfers under SCCs / EU-US DPF)
Google AnalyticsAnonymised usage analytics (consent-only)US (data governed by DPF)

Transfers to US sub-processors rely on appropriate safeguards (Standard Contractual Clauses and/or EU-US Data Privacy Framework participation), recognised under LQPD Articles 42–45.

Your rights

Under GDPR you have the right to:

  • Access — request a copy of your personal data
  • Rectification — correct inaccurate data
  • Erasure — request deletion of your account and personal data
  • Portability — export your data in a machine-readable format (available from your profile)
  • Objection — object to processing based on legitimate interest, and, at any time and without justification, object to direct marketing (LQPD Art. 24(2))
  • Withdraw consent — withdraw any consent you have given, at any time, without affecting prior processing
  • Complaint — lodge a complaint with the Andorran supervisory authority, the Agència Andorrana de Protecció de Dades (APDA) (LQPD Art. 61), at www.apda.ad

To exercise any right, contact info@compteam.io.

Minors: the personal data of a person under 16 is only processed with the consent of their legal representative (LQPD Art. 8). Where a member is under 16, registration is completed through a guardian-consent step.

Retention

Account data is retained for as long as your account is active. When you delete your account, your personal data is erased. Where financial records must be kept for statutory accounting obligations, the related data is blocked (frozen and reserved solely for legal claims, not used for any other purpose) for the applicable retention period and then destroyed (LQPD Art. 30). Analytics data is retained per Google Analytics defaults (14 months).

Changes to this policy

We will notify users of material changes by email. The "last updated" date at the top of this page reflects the most recent revision.